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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Cady

July 16, 2024

5  out of  5 rating by Mike Cady
"Wonderful handled all my needs very professional."
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Debbie Waterson

July 5, 2024

5  out of  5 rating by Debbie Waterson
"Compassionate people. They were very helpful in a confusing situation."
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Victoria Morgan

June 14, 2024

5  out of  5 rating by Victoria Morgan
"Crystal was amazing through the whole process!"
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tjoseph hart

June 11, 2024

5  out of  5 rating by tjoseph hart
"Crystal was very helpful in our purchasing the right coverage for our needs."
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Ginger Gibby Hesse

June 6, 2024

5  out of  5 rating by Ginger Gibby Hesse
"I recently switched to State Farm for my car and homeowners insurance and Crystal helped me and answered all my questions. She was a delight to deal with. The people there are ALL super nice and pleasant and make you feel like part of the family! Thank you Crystal and Billye and the rest of the office for making everything easy Whenever I need ya'll!!"
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Patricia Clark

June 5, 2024

5  out of  5 rating by Patricia Clark
"This office has consistently given me 5 star service for over 25 years. Fast communication and great rates!"
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Willis Greene

May 30, 2024

5  out of  5 rating by Willis Greene
"After calling the office with questions with my rents and auto policies, Brittany was professional, prompt and handled all questions with competency and efficacy. Thank you Billye Roland State Farm for taking care of us."
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Justin Seth

May 30, 2024

5  out of  5 rating by Justin Seth
"Crystal is a delight. I recently had to make some big policy changes and she made the process so easy and understandable. She's super knowledgeable and I know she's there when I need her. You couldn't ask for better customer service."
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Mary Lassiter

May 22, 2024

5  out of  5 rating by Mary Lassiter
"We have been clients of Billye’s for years and have always been treated like we are part of their family. The time they spend with you searching for the right coverage is exemplary. You never feel any pressure and they are always upfront and truthful about the services you’ll receive. We had a huge loss and they were sympathetic and walked us through the entire claims process. She always asks how we are doing and inquires about are son. Exceptional customer service and a top notch business."
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Rosy Santiago

May 14, 2024

5  out of  5 rating by Rosy Santiago
"Britney did a good job and always has. The team always takes care of me in a timely manner. I recommend them to anyone that needs Car insurance, life, insurance, and home insurance."
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Chad Kiser

May 3, 2024

5  out of  5 rating by Chad Kiser
"Thank You Billye, Seth and the nice Lady at the front, you all are awesome, First place to ever sit down with me in 30 years and explain the right coverage that I should have and then go all out for my vehicles, my home and personal well being. There is no shortage of generosity, smiles, and great people at this office. Everyone greets you coming in the door even the puppy, it's like walking into a second home. Thank you all once again, Billy and Seth alitomaly has your back when it comes to, well everything. If you are reading this Review and you want a CORRECT, AND I DO MEAN A CORRECT, vision of the right cover you should have call Seth and Billye at state farm, they are up front and honest, no pressure, no hassle, and they let you make the desion and then break it all down for you. Thank you and God Bless"
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Misty Parker (MistyFaith)

March 25, 2024

5  out of  5 rating by Misty Parker (MistyFaith)
"Seth is absolutely wonderful. He helped me find discounts I had no idea even existed and was able to answer all my questions. I can't tell you how glad I am that I chose Billye Roland-State Farm."
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Darra Short

March 22, 2024

5  out of  5 rating by Darra Short
"This is a great place! They will take care of you and your belongings! Also the Team is very pleasant and personable!"
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Dan Cook

March 15, 2024

5  out of  5 rating by Dan Cook
"Very kind, knowledgeable, caring and supportive! I totally recommend them for your insurance needs!"
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Farmer Bob

October 25, 2023

5  out of  5 rating by Farmer Bob
"I was on Lake Norman when I hit an under water obstacle and did damage to my boats motor. Agent filed claim within an hour of me notifying them. State Farm claims contacted me that day. I sent them photos and estimate of damage on Friday and I claim was settled on Monday. Did direct deposit and money was in my bank two days later. Great service. Thanks Bob W"
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dana paul

September 6, 2023

5  out of  5 rating by dana paul
"Friendly and helpful! Takes great care of their clients."
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Tavarrius Lail

August 29, 2023

5  out of  5 rating by Tavarrius Lail
"Seth was amazing he got me in and out in no time and exactly what I needed for a affordable rate, he was very kind and polite and informed me on alot of things I had no clue about! I highly recommend Billye Roland Statefarm! Appreciate it Seth!"
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Carl Horton

August 22, 2023

5  out of  5 rating by Carl Horton
"i would like thank Seth Terres for getting me started with my ins. thank you sir and keep up the good work."
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Terrence Smith

June 2, 2023

5  out of  5 rating by Terrence Smith
"Solid insurance company"
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Jason Childers Gaming Channel

May 21, 2023

4  out of  5 rating by Jason Childers Gaming Channel
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Deanna Reinhardt

April 9, 2023

5  out of  5 rating by Deanna Reinhardt
"Great price and great agent"
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Harley Helms

March 24, 2023

5  out of  5 rating by Harley Helms
"I recently had to contact Brittany Henderson from State Farm concerning an accident. she was very professional, and answered all of my questions after this experience I will definitely keep the billye Roland’s office in my mind when shopping around for Insurance. 👍👍"
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Susan Parker

March 12, 2023

5  out of  5 rating by Susan Parker
"I spoke with Seth at Billye Roland State Farm. He was very knowledgeable and professional in reviewing my insurance policy. He was very patient and kind in answering my many questions creating a very positive experience. I highly recommend you speak with Seth about your insurance needs. Susan"
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Sue Nass

March 9, 2023

5  out of  5 rating by Sue Nass
"So happy I switched to State Farm. Great people!"
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Sandra Lockridge

February 14, 2023

5  out of  5 rating by Sandra Lockridge
"Best experience and I look forward to being a customer for years to come. 100% recommend Billye Roland !"