State Farm® Insurance Agent Billye Roland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lake Hickory
February 5, 2026
"I appreciate all your help in the past and with recent insurance help with all our motorcycles. You make sure we are immediately covered on all our Motorcycles so that we can pick them up without a glitch. You have helped over the phone and by emails with proof of insurance quickly. Thank you again so very much. You are appreciated."
George Vallese
January 19, 2026
"I am glad to have moved to North Carolina. You have made the many tasks of moving easier."
"Thank you for choosing Billye Roland as your agent! We are happy to have you! ~ Billye ~"
Tabitha Garner
January 14, 2026
"Crystal is amazing! She always goes above and beyond to help out and is quick to respond!"
"We are so glad Crystal was able to help. She and our entire team are here for you. ~ Billye ~ "
Winter Graham
January 8, 2026
"I have been a client of theirs since I started driving and my parents since long before that. They are all amazing, but my girl Billye has always made things quick and easy! It’s nice to talk walk into a place and feel like you are family and that’s how it has always felt with them!!"
"Thank you, Winter! Our customers, like you, are why we do what we do! Thank you for being a part of our State Farm Billye Roland family. ~ Billye ~ "
Lisa
January 5, 2026
"I have been with State Farm Insurance for 20+ years. Billye, Brent and their entire staff are the best group of people you will ever deal with. They are all Professional, Caring and Genuinely Concerned with all my insurance needs. I highly recommended them!"
"Thank you, Lisa, for your 5-star review and kind words. It is always a pleasure to assist. ~ Billye ~"
Joseph Cantu
January 5, 2026
"Great company to work with have always made things fast and easy with no issues highly recommend !!!"
"Thank you for your 5-star vote of confidence. We appreciate you choosing the Billye Roland State Farm team. ~ Billye ~"
Brittany Fischer
December 30, 2025
"The team is amazing! They made it very easy to transfer over. Crystal had a quote to me that day and got everything transferred over. They answered all my questions and helped me along the way. Would definitely recommend!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Billye"
Latanya Alexander
December 30, 2025
"Awesome Awesome job!!! Billy was very helpful, courteous and professional. I will highly recommend Statefarm and definitely my representative.."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Billye"
Paula McSwain
December 12, 2025
"I have had alot of change in my life over the last several months. Billye and her whole team have been extremely helpful in navigating all the policy changes, and explaining things in layman's terms so it all makes sense. Crystal was especially helpful when it came to exploring my life insurance options. She made a special trip into the office and spent alot of time trying to make the best policy fit for me. All of the folks I've dealt with there have been extremely kind and helpful."
"Thank YOU Paula for the 5 star Review! We appreciate your vote of confidence. ~ Billye "
Aaron Drye
December 11, 2025
"I’ve worked with the Billye Rolland State Farm office in Lincolnton several times now, and every experience has been great. Brittany has helped me most recently with switching insurance between my vehicles, and she was extremely friendly, patient, and helpful the entire time. I’ve also worked with Seth before and had the same positive experience. Everyone I’ve talked to at this office is welcoming and easy to work with, which makes handling insurance a lot less stressful. I really appreciate their customer service and the way they treat people. Highly recommend this office and especially Brittany & Seth for anyone needing insurance help."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Billye"
Mike Jaggers Jr
November 19, 2025
"Between a business, a house, several vehicles and a commercial property rates, coverage and dependable service are very important. When I made a switch to get away from from high rates, terrible coverage and poor service Crystal at this State Farm office was second to none. She was very educated on coverage and language and she asked the right questions so that we could ask the right questions so that we can get to the coverage that we truly needed. And the rates were very competitive. If you want good service that you can count on this, this is the place you need to go"
"Thank You Mike, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~ Billye ~"
Moving Woxky
November 19, 2025
"Great energy! Very time conservative"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! ~ Billye ~ "
Sapphire Pearce
November 5, 2025
"What a fast and thorough experience! I called to switch my insurance over from California to North Carolina and it was so quick and easy. I did it all over the phone and got a great rate as well. Highly recommend giving Crystal a call if you’re looking to get great auto insurance quickly!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! ~Billye"
Dawn Freeman
November 4, 2025
"Crystal was an absolute delight to speak with today as I bought life insurance. She is extremely personable and easy to talk to. The process was quick. I highly recommend State Farm."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~ Billye"
Nadine Huff
October 24, 2025
"Crystal was great to work with! Would highly recommend!"
"Thank you, Nadine for choosing us! So happy Crystal was able to help. ~ Billye ~ "
Christina Liberatore
October 23, 2025
"I called the office the other day to get insurance. I worked with Seth and he explained everything to my understanding... His customer service was above and beyond! I truly appreciate being served by someone with such kindness... Thank you for your outstanding Custer service Seth!"
"Thank you for your 5-star review! I'm so happy Seth was able to help. My State Farm team and I are happy to be your good neighbor! ~ Billye ~ "
Deana Orgeron
October 16, 2025
"They have always been amazing. They make you feel like family. If you don't have insurance with them, you're missing out on excellent service and great rates."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Billy
September 24, 2025
"These are some really great people!! They will help you anyway they can with your insurance needs!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! ~Billye"
Blake Hutchison
September 13, 2025
"Very good customer service. I couldn’t even get ahold of my old insurance company. Cristal had me insured and ready to go in under an hour"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Billye"
Tiffany Holmes
September 8, 2025
"I recently transferred my State Farm policies from out of state, Billye Roland’s office made the entire process incredibly easy and stress-free! Crystal handled everything quickly, answered all my questions and made sure I felt confident with my coverage! I truly appreciate their efficiency and customer service. If I could give them more than 5 stars I would! Highly recommend!!!!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Billye"
Antonio Ruiz
September 5, 2025
"After shopping for a new policy with almost every major insurance company, I was able to find the best and affordable policy with state farm, excellent customer service by billye and cristal."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Billye"
Alex Thompson
September 2, 2025
"Crystal was an absolute pleasure to deal with and made our transition to a new insurance company absolutely pain free."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Billye"
Melissa Abee
August 22, 2025
"I've had an amazing experience with everyone I've spoken to at this office, and they've always answered my questions. Would definitely recommend!"
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team and that we were able to answer all of your questions. Providing clear, helpful service is always our goal, and your recommendation means the world to us! - Billye"
Jessica Amaker
August 15, 2025
"Crystal is the best she helped us figure out the best policy for our New Driver and took the headache and stress away! You won’t find better customer service in the industry."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Billye"
John Todor
August 11, 2025
"I recently had to relocate from South Carolina to North Carolina The Billye Roland office, made it super smooth."
"Thank you for sharing your experience! We’re so glad we could help make your move from South Carolina to North Carolina a smooth one. Wishing you the best as you get settled in your new home! ~ Billye Roland"