Reviews

"Great service and very friendly. I would recommend this location to everyone."

"I normally review food, but sometimes customer service is so exceptional or horrific I have to review other businesses as well.
Seth, agent with State Farm, is exceptional. I was previously covered by State Farm but that was several years ago. Last month I received a random message from Seth, my former agent, checking to see if I may need insurance. Ironically I was in beginning stages of purchasing a car. I’m in a different city now, but because of that follow-up after a few years, I left the internets web on third party companies that harassed me for days and purchased a policy through State Farm. I don’t have to deal with price checks or nonstop calls, just an agent who gave me a better price and the best service.
I’m a regular person, basic collision and liability insurance. I’m not insuring enough to have anticipated this service. We experience poor service and a lack of consideration as consumers often, it’s rare to experience this kind of service. Seth used the old school method, he didn’t email a generic script, he called and brought back human interaction from a huge company we rarely get anymore. I feel good about paying a company to ensure my safety when they insure the things that matter. Acknowledging customers matter, giving me great prices and safety measures matter and real communication still matters. I will likely stay with Stay with State Farm for the rest of my life and I’ll definitely recommend State Farm, because as a customer I know I matter."

"Crystal is wonderful! She is knowledgeable, kind, and genuinely cares about helping her customers. She took the time to find me the best deal and made the entire process easy. Highly recommend working with her!"

"Very helpful and easy process!"

"Billie and Brent Roland and staff are wonderful to have insurance with. Many thanks to them for all of their help to me."

"Billye Roland has been my State Farm agent for over 35 years, and I couldn’t ask for a more honest, reliable, and supportive agent. She has been there for all of my car and home insurance needs throughout the years, and now she also provides insurance for my two 27-year-old daughters.

Billye is always there when I need her, answers my calls, follows through on what she promises, and makes sure I feel supported every step of the way. It means so much to have someone you can trust to look out for you and your family for so many years.

I highly recommend Billye to anyone looking for an insurance agent who truly cares about her clients and builds relationships that last a lifetime!"

"Great company"

"We appreciate the manner and speed in which things are done by our agency"

"Billye and her team have always been so great to work with . I highly recommend them for any of your insurance needs."

"Crystal is fantastic! She was very responsive and helped us with all our insurnace needs with various policies. I definitely recommend."

"I’ve been with State Farm since I started Driving at 15 years old. Since then I’ve got all my insurance through them. Billye Rolland’s office has always been great. The staff makes every experience personal with that home town felling. They are not only my insurance agent but after 31 years I can honestly say the staff have become friends. The kind of friends you can count on. 5 stars for this agency I would give them 10 stars if the option was there."

"Great insurance company with wonderful costumer service."

"Awesome team help me get what i needed."

"Been with this state farm for 4 years. They all i mean all the staff has been nothing but nice encouraging and keeps us updated . It's a pleasure to give them our business. Cars truck and home. Just signed up with program that gives a discount . Discounts are nice. Very pleased with them."

"The team always goes above and beyond my expectations! We love State Farm!"

"I have purchased my insurance needs from Billye Roland State Farm Insurance since I was eighteen years old she, and her staff are terrific I have always received the BEST service, and the prices are great if they got any cheaper they'd be like George Strait they'd be givin it away!😉"

"The staff is always friendly, knowledgeable, and make you feel comfortable with asking questions or if you are just checking on your policy.

Billye Roland and her staff are wonderful caring people!!! :)"

"Great attention to detail. Helped me with our SXS"

"Crystal Weaver has been my agent for several years now under Billye. I highly recommend her. She’s responsive and helpful, always a pleasure to work with Crystal!"

"Definitely the best in support and customer service. Call them and check for yourself!"

"My experience was quick fast and easy. I saved $120/month with starting my new insurance with them."

"I always call Crystal for assistance with my insurance! Always so knowledgeable and walks me through everything!"

"Best experience and I look forward to being a customer for years to come. 100% recommend Billye Roland ! I switched a couple years ago to her office and have been please beyond expectations. Great group of people that are always helpful and professional. Thank you Billye! Great job 😊"

"My husband and I have been customers with Billye & Brent Roland since we were teenagers and now, we are in our 50s. That should tell you how long we have been with them. They have become part of our family through the years and have always been there for us in both insurance coverage/needs and in personal life. You cannot ask for better people. Brittany, Maddie, Crystal, and Seth are a vital part of their team as well and are great at keeping you calm through those stressful moments when dealing with accidents & claims. So, if you are wondering about who to use for any type of insurance, this is the place to be!!!"

"Always available to help you with your issues and always kind and courteous."