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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Todor

August 7, 2025

5  out of  5
rating by John Todor
"I recently had to relocate from South Carolina to North Carolina The Billy Rolland office, made it super smooth."
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logan canipe

July 30, 2025

5  out of  5
rating by logan canipe
"Crystal is the best of the best, her knowledge and customer service is top tier. I would highly recommend her for any of your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! ~Billye"
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Eric West

July 30, 2025

5  out of  5
rating by Eric West
"Billye and Crystal are hands down the best!!"
We responded:
"Thank you for your review! We are so happy to know you had such a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Billye"
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Stephanie Lipski

July 28, 2025

5  out of  5
rating by Stephanie Lipski
"If you are looking for an amazing insurance agency who cares not only for her staff, her communities but also her insureds, you have found the right team! Let them give you a quote!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Billye"
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April Deal

July 28, 2025

5  out of  5
rating by April Deal
"Mrs. Billye was so extremely helpful and kind after Hurricane Helene. She called just to check in and make sure everyone was okay. I highly recommend her and her staff, very kind and courteous!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Billye"
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monica lindsey

July 11, 2025

5  out of  5
rating by monica lindsey
"Great customer service! Very quick and easy to renew insurance."
We responded:
"Monica, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and that the renewal process was quick and easy. If you ever need anything else, we're always here to help! - Billye"
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Stacy Huffman

June 13, 2025

5  out of  5
rating by Stacy Huffman
"Great customer service! Handled all of our insurance needs with timely responses and attention to detail. Friendly and attentive staff!"
We responded:
"Thank you so much for your kind words, Stacy! We're thrilled to hear that you had a great experience with our team. Providing timely, attentive service is always our top priority, and we're glad we could meet your insurance needs. Don’t hesitate to reach out if there's anything else we can help with, we’re always here for you! - Billye"
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John-Paul Lepeley

June 11, 2025

5  out of  5
rating by John-Paul Lepeley
"What an incredible experience! Crystal swooped in and solved our home insurance issue in a very short period of time. She quickly grasped the situation and actively listened to our problem, allowing her to find the absolute best solution. She truly went the extra mile, several times over! Her many years of experience and valuable connections were truly evident as she swiftly took care of a sudden burden that was weighing on our family. I believe that It takes great challenges to meet great people. A huge thank you to Crystal and the entire team for your exceptional support. You all are simply the best!"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Crystal was able to step in and provide the support you needed so quickly and effectively. She truly cares about the families she works with, and it means the world to know that her dedication and experience made such a positive impact during a stressful time. We’re grateful for the opportunity to assist you and are so glad you felt supported every step of the way. Thank you again for choosing us. We’re always here if you need anything in the future. - Billye"
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Alana Padgett

June 6, 2025

5  out of  5
rating by Alana Padgett
"Seth was so knowledgeable and gave me so much information and more! I am so glad I switched to State Farm! I am getting way more for my dollar."
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Seth was able to provide you with helpful information and make your transition to State Farm such a positive experience. Welcome to the State Farm family! - Billye"
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Herb Ergle

June 2, 2025

5  out of  5
rating by Herb Ergle
"Friendly, and great service great place. One big family"
We responded:
"Thank you so much for your kind words, Herb! We're thrilled to hear you felt the friendly atmosphere and great service—we truly strive to make everyone feel like part of the family. – Billye"
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Diane Drum

May 30, 2025

5  out of  5
rating by Diane Drum
"Experienced, knowledgeable Insurance agents. Crystal helped me with Homeowners & Auto Insurance. She answered all of my questions & provided me with the coverage I need. And saved me money on yearly premiums! I highly recommend Billye Roland State Farm Insurance for all your Insurance needs. You won't be disappointed."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Crystal was able to assist you with your Homeowners and Auto Insurance needs and help you save. Providing knowledgeable, personalized service is what we strive for, and it's great to know we met your expectations. We truly appreciate your trust in Billye Roland State Farm Insurance and look forward to continuing to serve you in the future! - Billye"
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ARYN Nussbaumer

May 30, 2025

5  out of  5
rating by ARYN Nussbaumer
"Crystal Weaver is my agent with State Farm at Billye Roland Agency. She has been very attentive and helpful with all my questions and needs."
We responded:
"Thank you for your feedback! We're so glad to hear that we were able to help with all your questions and needs. Providing great service and support is always our goal, and we appreciate you choosing us. Don’t hesitate to reach out anytime—we’re here for you! - Billye"
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Paula Gates

May 29, 2025

5  out of  5
rating by Paula Gates
"Had a wonderful experience in working with Seth to get insurance for my automobile. He was so patient and helpful to me, as well as knowledgeable and kind. My kind of people. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had such a great experience working with Seth. He truly cares about helping others and making the insurance process as smooth and stress-free as possible. We’ll be sure to pass along your appreciation to him. Welcome to the State Farm family — we're grateful to have you with us! - Billye"
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Mrs Triplett

May 15, 2025

5  out of  5
rating by Mrs Triplett
"I had a great experience speaking with crystal today she was so sweet and I enjoyed speaking with her. State Farm saved me money & I got more for my money!"
We responded:
"Thank you so much for the kind words! We're thrilled to hear you had a great experience speaking with Crystal. She truly cares about helping our customers, and your feedback means a lot. We're glad we could help you save while providing value. Welcome to the State Farm family! - Billye"
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Robbin Taylor

May 14, 2025

5  out of  5
rating by Robbin Taylor
"Great to work with 😊"
We responded:
"Thank you so much for the kind words, Robbin! It is a pleasure working with you as well. We're always here to help and appreciate your trust in our agency. Don’t hesitate to reach out if you ever need anything! - Billye"
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Kim Barnett

May 2, 2025

5  out of  5
rating by Kim Barnett
"Crystal Weaver helped me with my personal liability insurance for my business, I recommend her and the whole group from the boger city office 😊State Farm is the best in town!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal was able to help you with your personal liability insurance and that you had a great experience with our office. Your support and recommendation mean a lot to us! We're always here if you need anything in the future. - Billye"
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christina hicks

April 30, 2025

5  out of  5
rating by christina hicks
"Crystal is the best. Sent her an email and she had me a quote within 30 minutes. Very knowledgeable and professional."
We responded:
"Thank you so much for the great review! We’re thrilled to hear that Crystal took such good care of you. Her professionalism and quick turnaround are just a few of the reasons we’re lucky to have her on our team. We appreciate your kind words and are always here to help with anything you need! - Billye"
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Toni keating

April 30, 2025

5  out of  5
rating by Toni keating
"My dad has his house policy with State Farm. We love this office. They are courteous and timely. You can always reach a person and not an automated system. That’s a rarity in this technological age"
We responded:
"Thank you so much for your review, Toni! We're thrilled to hear that your family has had a positive experience with our office. Providing courteous, timely service and making sure you can always reach a real person are top priorities for us, so it means a lot to know that it’s appreciated. We’re grateful for your trust and look forward to continuing to serve your family for years to come! - Billye"
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Heather Keith

April 29, 2025

5  out of  5
rating by Heather Keith
"Great at responding and really helpful anytime I need help with my policies. Super friendly Staff Crystal is my favorite. She will always get you the answers you need. Highly recommend for all your insurance needs"
We responded:
"Thank you for the fantastic review, Heather! We're so glad to hear that you've had such a positive experience with our team. Crystal will be thrilled to see your review. She truly goes above and beyond for our customers. We appreciate your recommendation and are always here to help with any of your insurance needs! - Billye"
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Kunal Parikh

April 25, 2025

5  out of  5
rating by Kunal Parikh
"Crystal helped me with my insurance. She was really helpful. I was completely impressed with her professionalism and customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal was able to assist you and that you had such a positive experience. Her professionalism and commitment to excellent customer service are qualities we truly value. We appreciate you taking the time to share your feedback and look forward to continuing to serve your insurance needs! - Billye"
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Wendy hedgepath

April 8, 2025

5  out of  5
rating by Wendy hedgepath
"Crystal helped us start our policy with State Farm. She made everything really easy and she was very friendly I’m so glad we decided to go with them"
We responded:
"Thank you so much for the kind words! We're thrilled to hear Crystal made the process smooth and welcoming for you. We’re just as glad you chose to join the State Farm family, and we’re here whenever you need us! - Billye"
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nat ban

March 30, 2025

5  out of  5
rating by nat ban
"Just bought a new car and needed to get insurance. Set up a time on a Sunday no less and was done in minutes. Great rate and great service from everyone involved. Highly recommend using them for any and all insurance needs!"
We responded:
"Thank you for your wonderful review! We're so glad we could help you get insured quickly! Providing great service and great rates is what we strive for, and we truly appreciate your recommendation. If you ever need anything, we’re always here to help. Enjoy your new car! - Billye"
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Kelly Towery

March 27, 2025

5  out of  5
rating by Kelly Towery
"I have had Bilye Roland -State Farm Insurance for the past 20+ years. These two are the ultimate power couple providing excellent, prompt and professional customer service. I highly recommend them for any and all of your insurance needs!"
We responded:
"Thank you so much for your kind words and for being a valued part of our State Farm family for over 20 years! We truly appreciate your support. It’s our pleasure to provide you with excellent, prompt, and professional service, and we’re grateful for the opportunity to assist with your insurance needs. Your recommendation means the world to us! If there’s ever anything more we can do for you, please don’t hesitate to reach out. - Billye"
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Lisa Corriher

March 25, 2025

5  out of  5
rating by Lisa Corriher
"Never had a problem getting a fast response whether it was a call or a text. They above and beyond ."
We responded:
"Thank you, Lisa, for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Billye"
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Kelly Eller

February 20, 2025

5  out of  5
rating by Kelly Eller
"Billye Was amazing! I have been shopping for car insurance for my 17 year old son for a week and just when I was about to give up she called!! She gave me the best quote and it was literally half of every other company I called! Thank you so much!"
We responded:
"Thank you so much for your kind words! It was my pleasure to assist, and I truly appreciate the opportunity to work with you. If you ever need anything in the future, don’t hesitate to reach out. Wishing you and your son safe and happy driving! - Billye"