State Farm® Insurance Agent Billye Roland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sapphire Pearce
November 5, 2025
5
out of
5
rating by Sapphire Pearce
"What a fast and thorough experience! I called to switch my insurance over from California to North Carolina and it was so quick and easy. I did it all over the phone and got a great rate as well. Highly recommend giving Crystal a call if you’re looking to get great auto insurance quickly!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! ~Billye"
Dawn Freeman
November 4, 2025
5
out of
5
rating by Dawn Freeman
"Crystal was an absolute delight to speak with today as I bought life insurance. She is extremely personable and easy to talk to. The process was quick. I highly recommend State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~ Billye"
Nadine Huff
October 24, 2025
5
out of
5
rating by Nadine Huff
"Crystal was great to work with! Would highly recommend!"
We responded:
"Thank you, Nadine for choosing us! So happy Crystal was able to help. ~ Billye ~ "
Christina Liberatore
October 23, 2025
5
out of
5
rating by Christina Liberatore
"I called the office the other day to get insurance. I worked with Seth and he explained everything to my understanding... His customer service was above and beyond! I truly appreciate being served by someone with such kindness... Thank you for your outstanding Custer service Seth!"
We responded:
"Thank you for your 5-star review! I'm so happy Seth was able to help. My State Farm team and I are happy to be your good neighbor! ~ Billye ~ "
Deana Orgeron
October 16, 2025
5
out of
5
rating by Deana Orgeron
"They have always been amazing. They make you feel like family. If you don't have insurance with them, you're missing out on excellent service and great rates."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Billy
September 24, 2025
5
out of
5
rating by Billy
"These are some really great people!! They will help you anyway they can with your insurance needs!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! ~Billye"
Blake Hutchison
September 13, 2025
5
out of
5
rating by Blake Hutchison
"Very good customer service. I couldn’t even get ahold of my old insurance company. Cristal had me insured and ready to go in under an hour"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Billye"
Tiffany Holmes
September 8, 2025
5
out of
5
rating by Tiffany Holmes
"I recently transferred my State Farm policies from out of state, Billye Roland’s office made the entire process incredibly easy and stress-free! Crystal handled everything quickly, answered all my questions and made sure I felt confident with my coverage! I truly appreciate their efficiency and customer service. If I could give them more than 5 stars I would! Highly recommend!!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Billye"
Antonio Ruiz
September 5, 2025
5
out of
5
rating by Antonio Ruiz
"After shopping for a new policy with almost every major insurance company, I was able to find the best and affordable policy with state farm, excellent customer service by billye and cristal."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Billye"
Alex Thompson
September 2, 2025
5
out of
5
rating by Alex Thompson
"Crystal was an absolute pleasure to deal with and made our transition to a new insurance company absolutely pain free."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Billye"
Melissa Abee
August 22, 2025
5
out of
5
rating by Melissa Abee
"I've had an amazing experience with everyone I've spoken to at this office, and they've always answered my questions. Would definitely recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team and that we were able to answer all of your questions. Providing clear, helpful service is always our goal, and your recommendation means the world to us! - Billye"
Jessica Amaker
August 15, 2025
5
out of
5
rating by Jessica Amaker
"Crystal is the best she helped us figure out the best policy for our New Driver and took the headache and stress away! You won’t find better customer service in the industry."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Billye"
John Todor
August 11, 2025
5
out of
5
rating by John Todor
"I recently had to relocate from South Carolina to North Carolina The Billye Roland office, made it super smooth."
We responded:
"Thank you for sharing your experience! We’re so glad we could help make your move from South Carolina to North Carolina a smooth one. Wishing you the best as you get settled in your new home! ~ Billye Roland"
Laura Pierce
August 8, 2025
5
out of
5
rating by Laura Pierce
"Wonderful experience getting our auto policy set up! Very friendly and knowledgeable staff!"
We responded:
"We appreciate your kind words! It’s great to hear you had a wonderful experience setting up your auto policy. Our team is always happy to help, and we’re glad you found us friendly and knowledgeable. ~ Billye Roland"
logan canipe
July 30, 2025
5
out of
5
rating by logan canipe
"Crystal is the best of the best, her knowledge and customer service is top tier. I would highly recommend her for any of your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! ~Billye"
Eric West
July 30, 2025
5
out of
5
rating by Eric West
"Billye and Crystal are hands down the best!!"
We responded:
"Thank you for your review! We are so happy to know you had such a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Billye"
Stephanie Lipski
July 28, 2025
5
out of
5
rating by Stephanie Lipski
"If you are looking for an amazing insurance agency who cares not only for her staff, her communities but also her insureds, you have found the right team! Let them give you a quote!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Billye"
April Deal
July 28, 2025
5
out of
5
rating by April Deal
"Mrs. Billye was so extremely helpful and kind after Hurricane Helene. She called just to check in and make sure everyone was okay. I highly recommend her and her staff, very kind and courteous!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Billye"
monica lindsey
July 11, 2025
5
out of
5
rating by monica lindsey
"Great customer service! Very quick and easy to renew insurance."
We responded:
"Monica, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and that the renewal process was quick and easy. If you ever need anything else, we're always here to help! - Billye"
Stacy Huffman
June 13, 2025
5
out of
5
rating by Stacy Huffman
"Great customer service! Handled all of our insurance needs with timely responses and attention to detail. Friendly and attentive staff!"
We responded:
"Thank you so much for your kind words, Stacy! We're thrilled to hear that you had a great experience with our team. Providing timely, attentive service is always our top priority, and we're glad we could meet your insurance needs. Don’t hesitate to reach out if there's anything else we can help with, we’re always here for you! - Billye"
John-Paul Lepeley
June 11, 2025
5
out of
5
rating by John-Paul Lepeley
"What an incredible experience! Crystal swooped in and solved our home insurance issue in a very short period of time. She quickly grasped the situation and actively listened to our problem, allowing her to find the absolute best solution. She truly went the extra mile, several times over! Her many years of experience and valuable connections were truly evident as she swiftly took care of a sudden burden that was weighing on our family. I believe that It takes great challenges to meet great people. A huge thank you to Crystal and the entire team for your exceptional support. You all are simply the best!"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Crystal was able to step in and provide the support you needed so quickly and effectively. She truly cares about the families she works with, and it means the world to know that her dedication and experience made such a positive impact during a stressful time. We’re grateful for the opportunity to assist you and are so glad you felt supported every step of the way. Thank you again for choosing us. We’re always here if you need anything in the future. - Billye"
Alana Padgett
June 6, 2025
5
out of
5
rating by Alana Padgett
"Seth was so knowledgeable and gave me so much information and more! I am so glad I switched to State Farm! I am getting way more for my dollar."
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Seth was able to provide you with helpful information and make your transition to State Farm such a positive experience. Welcome to the State Farm family! - Billye"
Herb Ergle
June 2, 2025
5
out of
5
rating by Herb Ergle
"Friendly, and great service great place. One big family"
We responded:
"Thank you so much for your kind words, Herb! We're thrilled to hear you felt the friendly atmosphere and great service—we truly strive to make everyone feel like part of the family. – Billye"
Diane Drum
May 30, 2025
5
out of
5
rating by Diane Drum
"Experienced, knowledgeable Insurance agents. Crystal helped me with Homeowners & Auto Insurance. She answered all of my questions & provided me with the coverage I need. And saved me money on yearly premiums! I highly recommend Billye Roland State Farm Insurance for all your Insurance needs. You won't be disappointed."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Crystal was able to assist you with your Homeowners and Auto Insurance needs and help you save. Providing knowledgeable, personalized service is what we strive for, and it's great to know we met your expectations. We truly appreciate your trust in Billye Roland State Farm Insurance and look forward to continuing to serve you in the future! - Billye"
ARYN Nussbaumer
May 30, 2025
5
out of
5
rating by ARYN Nussbaumer
"Crystal Weaver is my agent with State Farm at Billye Roland Agency. She has been very attentive and helpful with all my questions and needs."
We responded:
"Thank you for your feedback! We're so glad to hear that we were able to help with all your questions and needs. Providing great service and support is always our goal, and we appreciate you choosing us. Don’t hesitate to reach out anytime—we’re here for you! - Billye"